Volunteer Management Training Series
The Volunteer Management Training Series (VMTS,) developed by Points of Light and its HandsOn Network affiliates, is a series of six, half-day courses that provides a comprehensive understanding of the components of a volunteer program. Volunteer administrators and anyone who has responsibility for recruiting, coordinating, or managing volunteers will benefit from the interactive curriculum, which is based on the latest research and best practices in the industry.
- Current volunteer trends
- Characteristics of effective volunteer programs
- Volunteer motivation models
Planning: Building a Solid Foundation (1:30-4:30 pm)
- Conducting basic needs assessments
- Developing a purpose statement, policies and budget
- Creating appropriate volunteer positions
- Developing position descriptions
- Volunteer risk management
- Developing and implementing a targeted recruitment strategy
- Crafting a volunteer recruitment message
- Interviewing, screening, and matching technique
Training and Orientation: Achieving Service Excellence (1:30-4:30 pm)
- Difference between orientation and training
- Assess training needs
- Develop effective volunteer training strategy
- Effective training delivery
- Defining and communicating expectations
- Dealing with difficult volunteers
- Developing volunteer work plans
- Recognizing volunteers
Evaluation: Improving Results Using Data and Feedback (1:30-4:30 pm)
- Benefits and purpose of evaluation
- Steps to developing and implementing an evaluation plan
- Levels of evaluation
- Deciding what to evaluate
- Methods for evaluation
- Introduction to logic model
- Communicating results to constituents
Credential. Each class qualifies to earn credits towards the Certified Administrator of Volunteers in North Carolina (CAVNC) credential.
Cost. Class: $55/person. The cost for HandsOn NWNC Supporting Partners and PRAVA members is $45/person.
Series: $275/person. The cost for HandsOnNWNC Supporting Partners and PRAVA members is $225/person. Each class includes a workbook, handouts and resources for that unit. If you are unsure as to whether your organization is a Supporting Partner, please check Join/Give Now on our website or call 336-724-2866.
Lunch is included only for participants taking 2 courses per day
“Gives you different perspectives on creating/making an effective volunteer program.”
“Provides great general knowledge on creating and maintaining an effective volunteer management program.”
For more information, contact the Program Director.